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This page contains important information in relation to the admissions criteria and procedures for all new service users. There is also information on enquires, should you or your
family wish to discuss any aspect of the admissions procedure. If you would like to discuss any aspect of admission to
our nursing home, please telephone us on 020 8458 3459, or e-mail us info@sonestacare.com.
Criteria
In order to ensure that our Nursing Home is suitable for service users, and to be able to give our service users the best possible service and support, we carry out our own assessment, independent of other assessments carried out by Social Services.
This will also allow both service users and their families and carers to have as much information as possible to make an informed and positive choice about their future. Our assessment covers both health and social requirements, which are in accordance with the Department of Health guidelines. The assessment will be used by staff to make certain that Sonesta can meet the needs of its service users. We like to invite prospective service users to visit our nursing home on an informal visit to ensure they are making the right decision.
Admissions
We have both private service users, and service users referred to us by Social Services. Before a service users is accepted into the home we assess other aspects of the application, and our assessments are to ensure minimal disruption on admission.
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